Retail Insight: IoT Will Transform the Store for Unified Commerce Success

IoT technology has the capacity to drastically change retail ecosystems, both by improving efficiency and accuracy in operations and by transforming customer and associate experiences. 

This Gartner report is no longer available through our site, but you can read our two blogs summarizing the report and highlighting customer successes to learn:

• How IoT solutions can support a unified customer experience and drive omnichannel integration, bridging the gap between online and offline experiences 

• How retailer’s interest in IoT solutions has evolved over the past two years to a top-of-mind solution, and how COVID-19 disruptions have impacted that interest 

• How integrating IoT technologies with AI and machine learning enhances the abilities of both, and why now is the time for technological investment into business transformation 

Both product leaders and retail buyers will find real-world examples of how to quantify and communicate the operational benefits and customer experience improvements made possible by IoT transformation. "Check out our blogs Insights From Gartner: Retail Success Through IoT and How Impinj Customers Are Using IoT Technologies in Retail Now to learn more!"