The COVID-19 crisis has accelerated digital transformation trends that were already in motion, with the next 12 to 24 months demonstrating an irreversible shift toward increased automation across different industries. One way this will manifest in retail is through the growing implementation of smart robot technology. As with all nascent markets, there are challenges mixed in with the opportunities.
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Tier 1 retailers in North America and Europe will have reduced inventory carrying costs by 30% to fund ongoing digital transformation.
at least two of the top 10 global retailers will establish robot resource organizations to manage nonhuman workers.
10% of retailers will be utilizing digital twins within their enterprises to forecast performance and optimize productivity of processes, machines, organizations, environments or people.