Gartner Report

Digital transformation has long been key to long-term success in retail, a trend that has only been accelerated by COVID-19. In this report from Gartner, “Top Trends in Retail Digital Transformation and Innovation for 2021,” discover:

• the top seven retail digital transformation trends
• Gartner recommendations on how to adapt your business model
• actions and opportunities for how to get started

Gartner, Top Trends in Retail Digital Transformation and Innovation for 2021, Kelsie Marian, Miriam Burt, Max Hammond, Hanna Karki, Robert Hetu, Sandeep Unni, 5 February 2021